MorrowSupport
How can we help?
Write to us about anything: a book that won’t open, a word the narrator gets wrong, an idea. A person reads every message, usually within two days.
Or tap Send Feedback in Morrow’s Settings, which sends your app version and device along with your note. By email, include your iPhone or iPad model and, if a book is involved, where it came from.
Common questions
How do I add a book?
Tap + in Morrow and choose an EPUB in Files, or open an EPUB in Safari, Mail or Files and choose Open in Morrow. AirDrop works too.
A book won’t open
Morrow reads DRM-free EPUB files. Books bought from Kindle, Apple Books or other stores that lock their files can’t be opened; Morrow says so when a file is protected. Fixed-layout EPUBs (picture books, some comics) aren’t supported yet.
If a DRM-free EPUB fails, email us and tell us where it came from.
Morrow says my iPhone or iPad is almost full
Morrow needs a little room to read aloud. Free some space in Settings → General → iPhone Storage (iPad Storage on iPad) and narration carries on where it left off. Expressive needs 1.5 GB free to download and get ready; Standard reads until then. Your books, notes and place are never affected.
How do I export my highlights and notes?
Long-press a book on your shelf and choose Export Notes, or export every book from Settings. You get Markdown with each highlight, its note and chapter.
Why am I hearing Standard instead of Expressive?
Expressive needs 8 GB of memory (iPhone 15 Pro or later, or an iPad with M2 or later or A17 Pro) and reads English books. The first time, it downloads about 1 GB from Apple and gets ready on your device; Standard reads until then, and Expressive takes over at the next chapter.
I tested the beta. Do I need to do anything?
Get Morrow from the App Store. It takes the place of the TestFlight build and keeps your shelf, notes and place. TestFlight builds stop working after 90 days.
Which iPhones and iPads work?
iPhone 11 or later on iOS 26, and any iPad that runs iPadOS 26. On iPad Morrow is made for the larger screen: two-page spreads when you hold it sideways, Split View and Stage Manager, and a keyboard and trackpad. Each device keeps its own shelf, notes and place. Morrow is on the App Store everywhere except China and the EU.
How do I delete my data?
Everything you read and write in Morrow stays on your iPhone or iPad; deleting the app deletes it. If you signed up for the beta and would rather not hear from us, use the unsubscribe link in any email or write to us. See the privacy policy.